Shipping policy

Shipping Policy

At EXMNDS, we are committed to delivering every order with care and efficiency. Please review the information below regarding processing times, shipping, and delivery.

Order Processing

In-stock orders are typically processed and shipped within 1–2 business days after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

For pre-order, made-to-order, or backordered items, processing and fulfillment times may vary. Any extended timelines will be noted on the product page at the time of purchase.

Digital Products

Digital products are typically delivered immediately after purchase. Delivery instructions and access information will be provided electronically.

Shipping Methods

We primarily ship through UPS and may utilize other trusted carriers when necessary to ensure timely delivery.

Shipping rates are calculated as a flat rate and will be displayed at checkout before your purchase is completed.

Domestic Shipping

Delivery times vary depending on destination and carrier service selected. Once your order has shipped, you will receive a tracking number via email.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or other circumstances beyond our control.

International Shipping

EXMNDS proudly ships worldwide where available.

International shipping times vary by destination and local customs processing.

Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost unless otherwise stated.

If an international shipment is refused, abandoned, or returned due to unpaid customs fees, shipping charges and any associated costs may be deducted from any eligible refund.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

If you need to update your shipping address, please contact us as soon as possible after placing your order. We will do our best to accommodate address changes before an order has been processed and shipped. Once an order has been shipped, we cannot guarantee modifications.

Lost, Stolen, or Delivered Packages

EXMNDS is not responsible for packages that are lost, stolen, delayed, or damaged after they have been marked as delivered by the shipping carrier.

If tracking information indicates that a package has been delivered, customers should first contact the carrier directly and check with household members, neighbors, or property management.

While we will make reasonable efforts to assist in locating a shipment, responsibility for delivered packages rests with the carrier and recipient.

Shipping Delays

Occasionally, shipping delays may occur due to circumstances beyond our control, including carrier disruptions, severe weather, customs inspections, or peak seasonal demand.

We appreciate your patience and understanding should such delays arise.